Frequently Asked Questions

Please visit BCBS of Texas Doctors and Hospitals and utilize the Provider Finder.

In addition, a Personal Health Guide (PHG) can help you find an in-network provider 24/7 by calling 1-866-355-5999.

Through Blue Access for Members (BAM) you and your family have access to online resources filled with practical and useful information.

Duncanville ISD contributes $333 towards monthly premiums.

To learn more, go to www.dialcare.com or call (844) 249-4094.

Within 31 days from the date of your Qualifying Life Event (QLE) contact your Coordinator of Benefits and Leaves for next steps:

Tanesha Badger
Phone: 972-708-2026
Email: tbadger@duncanvilleisd.org
Hours: Monday – Thursday 8AM to 4:30PM CST
                               Friday 8AM to 4PM

Please log in the http://www.mybenefitshub.com/DUNCANVILLEISD to view your current Benefit Plan Enrollments.

For support with filing a claim (Life, Disability, Critical Illness, Hospital) please call the Benefits CareLine 833-453-1680.

Please contact Financial Benefits Services at 800- 583-6908 for additional information and assistance.

You can make changes to your 403b/457 contributions outside of Open Enrollment.

You must be enrolled in TRS- ActiveCare HD to enroll in an HSA account.