Frequently Asked Questions

If you haven't received your ID card, you can register on express-scripts.com/trsactivecare to print your personalized ID card.
This can be used at all network pharmacies.

Or you can print a general, temporary ID Card without registering.

Please visit BCBS of Texas Doctors and Hospitals and utilize the Provider Finder. 

In addition, a Personal Health Guide (PHG) can help you find an in-network provider 24/7 by calling 1-866-355-5999.

You can expect to receive your ID cards 3 to 4 weeks after your effective date.

Through Blue Access for Members (BAM) you and your family have access to online resources filled with practical and useful information. 

Duncanville ISD contributes $373 towards monthly medical premiums. 

• A Qualifying Life Event qualifies you for a special enrollment allowing you to enroll or change your health insurance outside of the yearly Open Enrollment Period
  • Qualifying Life Events includes:
    • Birth of Child
    • Adoption/ Foster Care
    • Marriage
    • Divorce
    • Loss of Coverage
    • Change in spouse’s hours

Within 30 days from the date of your Qualifying Life Event (QLE) contact your Coordinator of Benefits and Leaves for the next steps:

VSP Vision Care – (800)-877-7195 or www.VSP.com
Group Number: 30020362
Member ID: Social Security Number

Read PDF below and scroll

Contact Financial Benefit Services at 800-583-6908 for additional information and assistance.

Click here and download, and complete Proof of Loss Coverage form and email it to Tanesha Badger at tbadger@duncanvilleisd.org. 

Create a member account at  Lincoln Financial Group Dental or call (800) 423-2765.

New hire enrollment elections must be completed within the first 30 days of employment. Failure to complete elections during this timeframe will result in the forfeiture of coverage.