Health and Wellness
Blue Cross and Blue Shield
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TRS and Blue Cross and Blue Shield of Texas (BCBSTX) have value-added benefits and tools included in your health coverage that can help you get – and stay – healthier. To learn more about the different resources please visit www.bcbstx.com/trsactivecare/health-and-wellbeing
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As part of your TRS-Active coverage, you have access to health advocates at no added cost to you. Called the Personal Health Guides (PHGs), these advocates are available 24/7 to make your health plan easy to use and help you maximize your benefits.
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A PCH Can assist you around the clock with:
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Claims and benefit questions
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Cost estimates
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Finding in-network providers
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Medical and prescription drug benefits
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Prior authorizations
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Scheduling appointments
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Transitioning care and more
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Connect with a PHG 24/7 by calling 1-866-355-5999
Baylor Scott & White HMO
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Enrolled in the Baylor Scott & White HMO plan and wondering what wellness resources are available to you? Please visit https://www.trs.texas.gov/Pages/healthcare_activecare_hmos.aspx
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If you are experiencing a problem such as finding a provider or answering questions about your benefits or claims, the Customer Advocates will work with you to resolve your issue as quickly as possible.
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For assistance, please call at 844-633-5235, 7AM to 7PM Monday - Friday