Health and Wellness

Health and Wellness Graphic

Blue Cross and Blue Shield

  • TRS and Blue Cross and Blue Shield of Texas (BCBSTX) have value-added benefits and tools included in your health coverage that can help you get – and stay – healthier. To learn more about the different resources please visit

  • As part of your TRS-Active coverage, you have access to health advocates at no added cost to you. Called the Personal Health Guides (PHGs), these advocates are available 24/7 to make your health plan easy to use and help you maximize your benefits. 

    • A PCH Can assist you around the clock with:

      • Claims and benefit questions

      • Cost estimates

      • Finding in-network providers

      • Medical and prescription drug benefits

      • Prior authorizations

      • Scheduling appointments

      • Transitioning care and more


Connect with a PHG 24/7 by calling 1-866-355-5999 

Baylor Scott & White HMO

  • Enrolled in the Baylor Scott & White HMO plan and wondering what wellness resources are available to you? Please visit

    • If you are experiencing a problem such as finding a provider or answering questions about your benefits or claims, the Customer Advocates will work with you to resolve your issue as quickly as possible.

For assistance, please call at 844-633-5235, 7AM to 7PM Monday - Friday