FAQ
School Cafe Questions
- How Do I Make a Payment in School Cafe?
- Do you accept payments at school?
- What payments are accepted at School Cafe? Are fees associated with payments?
- Can I pay with check?
- What type of payments are available on School Cafe?
- After an online payment is made, how long will it take for the money to be available?
How Do I Make a Payment in School Cafe?
Do you accept payments at school?
What payments are accepted at School Cafe? Are fees associated with payments?
Can I pay with check?
What type of payments are available on School Cafe?
After an online payment is made, how long will it take for the money to be available?
Payments
- What is the convenience fee and how is it calculated?
- Is there a minimum payment of SchoolCafe?
- Can I make payments to multiple accounts with one payment ?
What is the convenience fee and how is it calculated?
Is there a minimum payment of SchoolCafe?
Can I make payments to multiple accounts with one payment ?
Security
Account Management
- How do I set up a student meal account?
- Can I set up low account balance notifications?
- I keep receiving notifications about my child’s low lunch balance. How do I opt out of this notification?
- How can I see the purchases made in the cafeteria or the purchase history of the account?
- What should I do if the system doesn’t accept my username?
- I know my username, but I forgot my password. How can I get my password?
- Can I set spending limits on my child’s account?
- How often do I have to re-register my account?
How do I set up a student meal account?
Can I set up low account balance notifications?
I keep receiving notifications about my child’s low lunch balance. How do I opt out of this notification?
How can I see the purchases made in the cafeteria or the purchase history of the account?
What should I do if the system doesn’t accept my username?
I know my username, but I forgot my password. How can I get my password?
Can I set spending limits on my child’s account?
How often do I have to re-register my account?
ID/Account Issues
Transfer/Refunds
- How can I transfer funds between meal, general and/or sibling accounts?
- My child no longer attends school in Duncanville ISD. How can I obtain a refund on their meal account?
How can I transfer funds between meal, general and/or sibling accounts?
My child no longer attends school in Duncanville ISD. How can I obtain a refund on their meal account?
General
- Why can’t teachers tell my student what to select at lunch?
- Why can’t my child share food they brought from home with their friends?
- Can my child purchase items from the cafeteria although they brought their lunch from home? ie: ice cream, bottle water, milk, chips
Why can’t teachers tell my student what to select at lunch?
Why can’t my child share food they brought from home with their friends?
Can my child purchase items from the cafeteria although they brought their lunch from home? ie: ice cream, bottle water, milk, chips
This institution is an equal opportunity provider.