Lunch Accounts: Students may access lunch accounts with their 6-digit district ID number or a bar-coded identification card. Parents may set limits on student accounts by contacting the Nutrition Services Office at 972-708-2328.
If a student is moving to another school within the district, the student’s account will automatically be transferred to the new school.
Credit Card Payments: The SchoolCafe system makes it easy for parents, teachers, administrators and cafeteria staff to work together to ensure students eat a healthy breakfast and lunch.
- Parents may make payments to their children’s lunch accounts using Visa or Master Card.
- Parents can also remotely monitor their child’s account any time, from any internet-enabled computer or device.
- Set up hassle-free automatic payments for your child.
- Set up low balance email alerts to your phone or home computer. All payments received are updated within 12-24 hours.
- Parents choosing to pay online are required to add a minimum of $20.00 or more.
- There is a $1.95 transaction fee for each online payment.
Program-generated notices will be sent to the parent's email address.
Payment Information: Check Acceptance for Meals In the event that a check written to any Duncanville ISD cafeteria is returned unpaid by the bank, Duncanville ISD or its agent will redeposit the check electronically. Additionally, patrons must understand and agree that the district may electronically collect a returned check fee of $32.48. The use of a check for payment to school cafeterias is the patron’s acknowledgement and acceptance of this policy and its terms.
Student Meal Charging Procedure: If there are insufficient funds in a meal account, students may charge up to fourteen (14) meals. Payments may be made through the SchoolCafe website, cash, or a check may be sent to school with student to add to their meal account. Parents are encouraged to make prepayments regularly.
Student Refunds: A student who withdraws from the district may receive a refund at the campus (subject to register availability) with a written request from the parent/guardian. The written request should include student name and ID, current address, and reason for the refund. If the amount to be refunded is not available in the cafeteria, a request must be submitted to the Nutrition Services Office. A completed refund form and a copy of the parent's photo ID will be required. A check will be mailed to the student’s address; please allow 2 weeks to receive the refund.
USDA Nondiscrimination Statement
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA.
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: email@example.com.